Refund & Return

More than anything we want you to be happy with your purchase!! If something doesn’t look for feel right, please email us at [email protected] and we’ll make it right!

Cancellation

If you wish to cancel your order, please contact us via email at [email protected] and provide your order number for reference.

Please note that orders are eligible for cancellation only within 3 days of purchase. After this period, your order will be processed and can no longer be cancelled.

We appreciate your understanding and encourage you to contact us promptly if you decide to make changes to your purchase.

Defective Items

If you receive a defective item, please contact us within 30 days of the delivery date. Provide your order number, photos of the defect, and a detailed description. We will review your case and offer a replacement, repair, or refund as appropriate.

Damaged Items

Should your item arrive damaged, kindly email us at [email protected] within 30 days of the delivery date. Include your order number and photos of the damaged product and packaging. We will assist in providing a replacement or refund based on the situation.

Receive the Wrong Product

If you receive an incorrect product, please notify us at [email protected] within 30 days of the delivery date. Include your order number and photos of the received item. We will arrange for the correct item to be shipped or process a refund.

Customer Change of Mind

If you change your mind about your purchase, returns are only accepted within 30 days of the delivery date and if the item is in unused condition, with all original packaging intact. Customers are responsible for return shipping costs. Please contact us at [email protected] to initiate the return process.

Package Never Arrived

If your package has not arrived within the estimated delivery time, please contact us within 30 days of the delivery date. Provide your order number, and we will investigate the issue and work with you to resolve it, including offering a replacement or refund if necessary.

Refund Method

Refunds will be issued to the original payment method used during the purchase. Please allow 7-10 business days for the refund to be processed and appear in your account. Refunds will be credited back to your original payment method. 

Return Conditions

To be eligible for a return, your item must be unused and in the same condition that you received it and in original packaging.

If you have any questions about the delivery and shipment or your order, please contact us via [email protected]

Thank you!